Terms of Sale
Downloadable Software Terms Of Sale/Refund Policy
We want you to enjoy the software you purchase from our store, but it's important you choose the right software before committing to your purchase.
Downloadable software ordered from a retailer, such as this store, is generally non-refundable. This is an industry-wide policy. The only exception is where a person orders the wrong product and the license provided remains unused. Do not use your license if you have ordered the wrong product. Contact the store as soon as possible. The license will be checked and an exchange considered.
We strongly suggest you download and test trial software before placing your order. Trial software is provided to enable you to determine whether it's applicable for your system and meets your requirements. Once you are happy with your trial software, place an order.
Downloadable software is non-refundable (once used) because an activated license becomes the property of the customer and cannot be resold or reused by the retailer.